3. TERMS OF SERVICE

Last updated: 14 October 2026

3.1. Overview

Welcome to BORN FORGED.

This website is operated by CATENA GROUP LLC, a limited liability company registered in Wyoming, United States.

Throughout these Terms of Service, “BORN FORGED”, “we”, “us” and “our” refer to CATENA GROUP LLC.

These Terms govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms, subject to your rights under applicable law.

Our online store is powered by Shopify.

3.2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a purchase agreement or have appropriate authorisation to do so.

You agree to provide accurate and complete information when purchasing products.

3.3. Products

We aim to provide accurate descriptions, images and information about the products offered on our website.

Product availability and specifications may change.

Colours and appearances may vary slightly depending on device displays.

Nothing in these Terms reduces our obligation to supply products that correspond with their descriptions and comply with applicable consumer guarantees.

3.4. Product Safety and Use

Customers should review applicable product descriptions, warnings and instructions before use.

Products should be used only for their intended purposes.

Where products are represented as meeting particular standards or certifications, the relevant claims will be based on applicable product documentation.

Nothing in these Terms excludes our obligations concerning product safety or consumer guarantees.

3.5. Prices and Payments

Prices displayed on our Australian storefront are expressed in Australian dollars (AUD), unless clearly stated otherwise.

Applicable charges will be displayed during checkout.

We may change prices for future purchases.

Price changes will not retrospectively alter accepted orders except where permitted by applicable law.

Payments are processed using the payment methods available at checkout.

3.6. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

An order is accepted when we confirm acceptance or begin fulfilment.

We may decline an order for legitimate reasons, including unavailability, suspected fraud or an obvious pricing error, subject to applicable law.

Where payment has been collected for an order we cannot fulfil, we will provide an appropriate refund.

3.7. Availability

Products are subject to availability.

If a product becomes unavailable after an order is placed, we will contact you and provide an appropriate solution.

Where required by law, this may include a refund.

3.8. Shipping and Delivery

BORN FORGED currently sells and delivers products to customers in Australia.

Available shipping methods, charges and estimated delivery information will be provided through the website or checkout process.

Delivery arrangements may vary depending on the product and fulfilment location.

Any delivery estimates must be understood in the context of the information provided at checkout and applicable consumer protection laws.

We will not exclude responsibility for delivery obligations where doing so would be unlawful.

3.9. Returns and Refunds

BORN FORGED offers a voluntary 30-day change-of-mind returns policy for eligible products.

Further details are available in our Return & Refund Policy.

This voluntary policy does not restrict your rights under the Australian Consumer Law.

3.10. Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund or compensation.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee or other right that cannot lawfully be excluded.

3.11. Intellectual Property

Unless otherwise indicated, the content on this website, including logos, branding, text, images, graphics and design elements, is owned by or licensed to CATENA GROUP LLC.

You may use website content for lawful personal purposes.

Unauthorised commercial reproduction, distribution or exploitation of protected content is prohibited, except where permitted by law.

3.12. Acceptable Use

You must not use the website for unlawful purposes.

You must not attempt to interfere with website security, access restricted systems without authorisation, introduce malicious code or otherwise misuse the website.

We may take reasonable steps to protect the website and its users.

3.13. Third-Party Services

Our website uses third-party services, including Shopify and payment providers.

Certain services may be subject to additional terms.

We are not responsible for independent third-party websites outside our control, except to the extent that responsibility cannot lawfully be excluded.

3.14. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

Please review that policy to understand our privacy practices.

3.15. Limitation of Liability

To the maximum extent permitted by law, we are not liable for losses arising solely from events outside our reasonable control.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

In particular, nothing in these Terms restricts remedies available under the Australian Consumer Law.

3.16. Changes to These Terms

We may update these Terms to reflect changes to our business, website or legal requirements.

Updated Terms will be published on this website.

Changes will not retrospectively remove rights arising from purchases already made.

3.17. Applicable Law and Disputes

CATENA GROUP LLC is registered in Wyoming, United States.

Our sales to Australian consumers remain subject to applicable mandatory Australian consumer protection laws.

Nothing in these Terms prevents a consumer from exercising rights or pursuing remedies available under the Australian Consumer Law.

Any dispute will be handled in accordance with applicable law.

3.18. Contact

BORN FORGED
Operated by CATENA GROUP LLC

Email: support@bornforged.com

Registered business address:

5830 E 2nd St, Ste 7000 #38020
Casper, Wyoming 82609
United States

Website: https://bornforged.com